Candace Van Ree Massage Policies
All information I gather is confidential and purely to understand the client’s history as it pertains to the therapy they require.
24 Hour Cancellation & Late Policy
My clients are obligated to contact me 24 hours in advance for cancellations. If 24 hours is not given then the client must pay full price for the session they missed. If a client arrives late to a session they will receive treatment during the remaining time and will have to pay for the full session.
If you are suffering from any sort of illness, especially those which are transferable, I ask that you call to reschedule. In the event of a surprise illness I will be happy to refund or reschedule your session, even without 24 hour notice with the presentation of a valid medical note.
If requested I will provide a receipt at the time of service so that it can be submitted to your insurance company.
Gift certificates are non-refundable, non-transferrable and have no cash value. Please present your gift certificate in advance of treatment and confirm your gift certificate at the time of booking. All gift certificates are valid for two years after purchase, as indicated on the certificate itself.